Hi98 Privacy Policy – Your Data Is Completely Safe With Us

When you create an account and use our services on hi98, we collect certain specific information. Without it, we cannot provide a safe and quality experience. We always aim to collect only the minimum data necessary.

Hi98 uses collected data only for specific and legitimate purposes. No information is used in ways that are unrelated or contrary to members' interests. All purposes for which we use your data are clearly outlined below.

• Creating and managing accounts and ensuring account security.
• Processing deposits, withdrawals, and financial transactions.
• KYC verification and age confirmation.
• Providing customer service and support.
• To prevent fraud and money laundering.
• Sending promotions, bonuses, and rewards information (with your consent).
• Analyzing usage patterns to improve our service quality.
• Meeting legal and regulatory obligations.

We also use your data to analyze gaming behavior and promote responsible gaming. If a member shows signs of problematic play, our team proactively steps in to offer support.

Hi98 does not sell your personal data to advertisers or unrelated third parties. However, to deliver our services effectively, we may share necessary information with selected partners in specific circumstances.

• Payment Provider: For processing transactions via bKash, Nagad, and Rocket.
• Legal Authorities: To comply with court orders or government investigations.
• Security Services: To detect and prevent fraud.
• Game Provider: Only the minimum data necessary to operate the game.

Hi98 uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help the site remember your preferences.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language and preferences to improve your browsing experience.
• Analytics Cookies: Helps us understand how many users are viewing a given page.
• Performance Cookies: Used to monitor site loading speed and detect errors.

Hi98 does not retain your data indefinitely. Each type of information has a defined retention period, determined by legal requirements and operational purposes.

Once the retention period expires, data is automatically and securely deleted or anonymized. Data relevant to an ongoing legal investigation may be retained for a longer period.

As a hi98 member, you have several important rights over your own data. We respect these rights and act on them as promptly as possible.

Hi98 uses industry-leading security technology to keep your data safe. Our security infrastructure provides protection across multiple layers.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Two-Factor Authentication (2FA) is available for account login.
• Suspicious logins or unusual activity are detected in real time.
• Server firewall and DDoS protection remain active at all times.
• Regular third-party security audits are conducted.
• Staff are given access only to the data they need to perform their role.

Hi98 is strictly for individuals aged 18 and above. We do not knowingly collect or store any information from minors.

• Age is verified at the time of registration.
• Age is verified during the KYC process using a national ID or passport.
• If a user is confirmed to be a minor, their account is immediately closed and all collected data is deleted.
• If parents have any concerns, they can reach us at support@hi98.click.

Hi98's privacy policy may be updated from time to time to reflect changes in technology, legal requirements, or business practices. We always aim to notify members of any such changes in advance.

• For significant changes, advance notice will be sent to your registered email address.
• The date of the latest update will always be shown at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

We recommend checking this page regularly. Staying informed about your data is your right, and hi98 is committed to helping you do just that.

If you have any questions, concerns, or complaints about our Privacy Policy, please contact hi98's support team directly. Our Data Privacy team is ready to assist you with any matter.

• Email: support@hi98.click
• All complaints will receive an initial response within 72 hours.
• Requests for data deletion or correction are typically processed within 30 business days.
• For urgent security issues, we aim to respond within 24 hours.