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Safe Gaming

Responsible Gaming at hi98 — Keep It Fun, Not Addictive

Hi98 believes gaming should be a source of entertainment, not a burden. That's why we've built responsible gaming tools, limit-setting features, and awareness guides for every member – so you always stay in control.

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Safety Measures

The core pillars of responsible gaming at hi98

Six key measures are in place to ensure responsible gaming on our platform.

Set a Deposit Limit
You can set your own daily, weekly, or monthly deposit limit. hi98 will not accept any deposit that exceeds that limit.
Session Time Control
Automatic break reminders are sent after a set period of play. Track how long you've been playing and set session limits whenever needed.
Cooling-Off Period
If you need a short break, you can suspend your account for anywhere between 24 hours and 30 days. No bets or deposits will be accepted during this period.
Self-Exclusion Feature
For a long-term break, you can permanently exclude yourself for anywhere between 6 months and 5 years. This is hi98's most stringent protection measure.
Betting Limit Settings
Set your own maximum stake per bet. Once your limit is in place, you won't be able to wager beyond your budget, reducing the risk of financial harm.
Reality Check Reminder
Regular pop-up messages remind you how long you've been playing, how much you've spent, and that gaming is for entertainment only.

What is responsible gaming?

Responsible gaming means enjoying gaming as a healthy form of entertainment — one where you stay fully in control. At hi98, we believe that real enjoyment comes when members play mindfully and within a set budget.

While gaming starts out as a form of entertainment, some people gradually begin spending excessive time or money on it. To help prevent this, hi98 encourages every member to recognize and respect their own limits. The core principles of responsible gaming are —

  • Gaming is for entertainment only, not a source of income.
  • Only spend what you can afford – never borrowed money.
  • Never prioritize gaming over family, work, or your health.
  • Don't turn to gaming to escape stress or emotional pain.
  • Not chasing losses by placing more bets to try to win back what you've lost.
  • Regularly reviewing your own gaming habits.

Hi98 is fully committed to providing a safe and enjoyable gaming environment for all members in Bangladesh. Our responsible gaming policy isn't just on paper – it's put into practice every single day.

Remember – when gaming stops being fun and starts causing stress, that's the time to seek help. hi98 is always here for you.

Recognize the warning signs of addiction

Gaming addiction often develops gradually, making it hard to recognize early on. hi98 wants you and your loved ones to stay aware of the warning signs.

If any of the following apply to you, pause and reflect —

  • Spending more time or money on gaming than intended.
  • Unable to stop after a loss and continuing to chase it.
  • Lying to family or friends about your gaming habits.
  • Neglecting work, studies, or family responsibilities.
  • Feeling restless, irritable, or anxious when not playing.
  • Continuing to game despite financial difficulties.
  • Repeated attempts to stop gaming have been unsuccessful.

If you notice these signs, don't be hard on yourself. Reaching out for help takes courage. Use hi98's support team or our self-exclusion tool.

How to use hi98's safety tools

All responsible gaming tools are easily accessible in hi98's account settings. After logging in, go to the "Responsible Gaming" section to enable the protections you need.

1
Log in to your account
Log in to your hi98 account and click the profile icon in the top right corner.
2
Go to Settings
Select "Account Settings" from the menu and click on the "Responsible Gaming" tab.
3
Set Your Limits
Set your deposit limit, session time, or betting limit — enter your preferred amount and hit "Save".
4
Activate Cooling-Off or Exclusion
If you want a short or extended break, activate the cooling-off or self-exclusion option.
5
Reach Out for Support
For any issues, email us at support@hi98.click or reach out via live chat.

A guide for family and loved ones

It can be hard to know how to help a family member or friend who is struggling with a gaming addiction. hi98 wants to guide you through exactly that.

What to do if you notice a loved one struggling with gaming —

  • Approach the conversation with empathy, not anger or criticism.
  • Express your concerns with specific examples.
  • Encourage them to seek professional help.
  • Avoid providing financial assistance that could be used for gaming.
  • Take care of your own mental health too.

If you believe someone in your family is struggling due to their use of hi98, contact our support team directly. We will handle the matter promptly and with complete confidentiality.

hi98's stance on protecting minors

Hi98 is strictly for users aged 18 and above. We follow a rigorous age verification process and do not allow minors to open an account under any circumstances.

  • Date of birth is verified at the time of registration.
  • Age is verified through the KYC process using a national ID card or passport.
  • Suspicious accounts are suspended immediately.
  • Parents are advised to use parental control software.

If you suspect a child or teenager in your household is using hi98, contact us immediately at support@hi98.click. We will take action within 24 hours.

Check Yourself

Are your gaming habits safe?

Ask yourself the questions below. If the answer to even one is "yes", talk to us.

1
Are you spending more time gaming than you planned?
2
Are you placing bigger bets to chase your losses?
3
Is gaming causing conflict with your family?
4
Do you feel restless or anxious when you're not playing?
5
Are you spending more on gaming than you can afford?
Set Your Limits
Safety Tools
Deposit Limit
Keep your daily/monthly spending in check
Time Limit
Manage Your Session Time
Cooling-Off
Take a Temporary Break
Self-Exclusion
Extended Break
Help Center

Our responsible gaming team is always on hand for any concerns.

Email
support@hi98.click
Live Chat
Available 24/7
Related Pages
General Questions

Your responsible gaming questions, answered

Here are answers to the most frequently asked questions.

Decreasing your deposit limit takes effect immediately. However, increasing the limit requires a 72-hour waiting period. This delay is intentional — to prevent decisions made in the heat of the moment.

Your account cannot be reactivated before your self-exclusion period ends. Once the period is over, you'll need to contact the support team to request reactivation, and a cooling-off period will still apply.

Cooling-off is a short-term break (24 hours to 30 days). Self-exclusion is a long-term protection measure (6 months to 5 years, or permanent). After a cooling-off period, your account is reactivated automatically. With self-exclusion, you'll need to contact the support team.

Send us the details at support@hi98.click. Our team will investigate the matter confidentially. If necessary, the account will be temporarily suspended and the individual will be provided with appropriate support.

Yes, all of hi98's responsible gaming tools are completely free and available to every member. Deposit limits, session time, cooling-off, and self-exclusion – all at no cost.

Not at all. Age verification is mandatory when registering with hi98, and government-issued ID is required during the KYC process to confirm age. If a user is found to be underage, their account is closed immediately.

Play Responsibly, Play Happily

Join hi98 and start your experience on Bangladesh's most trusted gaming platform. Use our safety tools to set your own limits and play with complete peace of mind.

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